Collections Team Lead

About Furlenco

Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor with a basket of access to rent, buy, sell and buy back. All of our furniture is designed in-house by experts. We don’t just give furniture. We provide decor, accessories and appliances as well. We are launching our first ever offline stores so that one can furnish their entire home, room or corner without traversing multiple stores or websites !

We are seeking a highly driven and detail-oriented professional to join our Collections team as an Assistant Manager / Deputy Manager. The role demands a strong background in banking collections combined with analytical skills to optimize performance, monitor portfolio health, and deliver data-driven insights.

Key Responsibilities

Collections Management :

• Assist in developing and executing collection strategies to reduce delinquency and NPA levels.
• Monitor daily / weekly performance of collection teams against defined KPIs.
• Coordinate with internal teams and external agencies to ensure timely follow-up on overdue accounts.

Analytics & Reporting

Process Improvement & Strategy

Key Requirements

Technical Skills

Can be a plus if the candidate has,