Client Success Executive

Job Designation : Senior role into Account Management (Title to be decided post interview)

About the company :

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

Job Description :

As an Account Manager you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We're looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage.

Job Responsibilities : As an Account Manager, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments supporting the Account Management function & will work directly with the business, IT and strategy teams in catering to the end-to-end business needs.

Essential Responsibilities :

• Manage account management strategy implementation and validation
• Effective communication and presentation Ability to work as in a team as well as contributing as an individual
• Lead and provide a road map for the team of account Able to establish priorities and coordinate work.
• Ability to evaluate, scrutinize and strategize Account growth path and movement in the logos being managed by the team.
• Able to Influence Senior Management / Team on new tools / solutions / ideas.
• Able to self-initiate process / project, programs and drive Change
• Builds and maintains effective relationships with a defined customer base to ensure a high level of satisfaction and increase Identifies, develops, and typically closes new sales opportunities within these logos.
• Should have experience in project-based account management & staff augmentation
• Fair knowledge of Account mapping along with revenue and people forecasting
• Account growth planning & following process of sales evaluation and frameworks
• Expertise in handling escalations & responding to RFI & RFP
• Should have a fair understanding on PnL & Quarterly planning process
• Participate in regular account reviews ensuring participation both from Sigmoid’s key influences and the customer.

Qualifications / Requirements :

team

thereby creating enhanced brand visibility, comprehensive understanding of account opportunity, and improved forecast accuracy for predictable business results.