Optimas - Team Lead - New Product Introduction

NPI Team Leader

Position overview :

We are offering an exciting opportunity for a dynamic Team Leader to join a high-performing team, leading a group of buyers supporting UK customers. This role focuses on successfully converting new business wins into successful implementations, ensuring a seamless transition. The ideal candidate will coordinate effectively with both internal and external stakeholders and serve as a key escalation point to resolve issues. If you're looking for a fast-paced environment with ample opportunities for personal and professional growth, this is the role for you!

Main responsibilities :

New Product Introduction Team Leader will be performing the following responsibilities and duties :

• Manage New Parts & ECRs : Oversee the process from system setup to customer approval and shipment.
• Cross-Functional Collaboration : Coordinate with internal teams to resolve open issues and remove holds delaying the implementation.
• DOB Reporting : Create and maintain the DOB report; regularly review unacknowledged orders and arrears to support the input relief model efficiently.
• PO Review & Approval : Review purchase orders and provide necessary approvals before release to vendors.
• Supplier Performance : Collaborate with suppliers to improve delivery performance and resolve delivery or quality issues promptly.
• ECR Management : Monitor Engineering Change Requests to ensure smooth phase-in / phase-out transitions, avoiding shortages and maintaining optimal inventory levels.
• Customer Escalations & Reviews : Act as the primary escalation point and lead weekly customer reviews to ensure on-time delivery.
• Issue Resolution : Identify and address gaps or issues during implementation.
• Commercial Coordination : Work with the Commercial team to resolve pricing, MOQ, and lead time issues in a timely manner.
• KPI Monitoring : Review team KPIs weekly and provide support to ensure targets are met.
• Gap Buy Sourcing : Lead sourcing and implementation of gap buys to mitigate shortages and meet customer expedite requests.
• Process Improvement : Drive initiatives to reduce overall implementation timelines.
• Stock Approval & Prioritization : Ensure on-hand stock is approved by customers; if not, coordinate with buyers to obtain approval and prioritize shipments based on customer POs.

Key Competencies :

The ideal candidate should have the following competencies :

Problem Solver.

Project Management.

Results driven.

PPAP

Supply Chain & Global Procurement.

Attention to Detail.

Customer Orientation.

Skills and Qualifications :

Interpersonal Skills :

Excellent Technical skills (To read & understand engineering drawings)

Excellent time management

Thrives under pressure with ability to prioritize & completion of tasks

This is an exciting opportunity for career development within a growing, global company. If you are ambitious and positive with good customer service, communication and administration skills, this is the role for you!

(ref : iimjobs.com)