This job offer is not available in your country.
15h Left : Deputy Manager Operational Excellence
HCLTechIndia19 hours ago
Job descriptionShould also be able to facilitate calibration sessions with client and internal stakeholders Should be good at operations & business process management fundamentals like process reengineering (BPR), staffing, capacity planning, utilization, forecasting, scheduling, volume handling, process mapping, BCP handling, team handling, huddles, CAPA, RCA, rebuttals, reporting, data analysis, inferential statistics, performance handling, attrition management, career planning, hiring and training management etc Should be able to creatively and productivity engage with parallel Ops Support teams, like MIS, Automation, AppsDev, in driving large scale functional projects. Ensure projects meet the required standards, contractual & regulatory requirements, and performance measures to ensure our service meets or exceeds customer expectations Create & drive continuous improvements by identifying problem & opportunity statements & converting them into solid projects at all scales (Kaizen, lean, SS, Analytics, automation). Coordinate with internal leadership and client stakeholders to address top quality concerns and drive strategic initiatives, as required. Train & manage training, basis need assessments & process requirements. Build a robust complaints handling, investigation and reporting process. Drive & implement ISO 9001 : 2015 recommended standard practices, as required (auditing, audit management, NC closures and action reviews)
Hi,
We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.
Key tasks and responsibilities :
Exp- 5 to 8years
- Should have experience in Baselining; Benchmarking; Load Balancing; Resource Utilization / Cross Utilization; BA; SLA revision etc
- Design, develop and deploy Quality (QMS) framework in line with customer expectation and business requirements (SLA Management, Metric Management; Targets; post transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non Critical), FMEA etc)
- Schedule and govern customer interactions (VoC ->
CTQ) and drive relevant projects with a view to enhance end customer journey, thereby providing a hassle-free engagement for HCL Clients.
Create a job alert for this search
Operational Excellence Manager • India
Related jobs
)
- Promoted
Deputy Manager -Learning and Development
REA IndiaIndia What does this role hold for you…??.Responsible for conducting New Hire Trainingand Refresher Training Responsible for sales training, product& process trainingof all employees Provides an opportun...Show moreLast updated: 20 days ago
- Promoted
- New!
Apply Now : Deputy Manager
DeloitteIndia Role - Deputy Manager - Complex Securities Valuations.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your pote...Show moreLast updated: 3 hours ago
- Promoted
Deputy Manager - EXIM
Inventia Healthcare LimitedIndia Inventia Healthcare has been a trusted name in pharmaceutical development and manufacturing for over 40 years.We partner with global pharmaceutical companies to research, develop, manufacture, and ...Show moreLast updated: 12 days ago
- Promoted
Deputy Manager Accounts
GOODRICH MARITIME PVT. LTDIndia As the Deputy Manager – Accounts, you will be responsible for overseeing the financial accounting operations within the shipping domain, with a specific focus on utilizing EBMS software, ensuring s...Show moreLast updated: 12 days ago
- Promoted
Deputy Manager / Manager – Planning & Project Management
VEGROWIndia Job Title : Deputy Manager / Manager – Planning & Project Management Experience : 2–3 Years Location : Bangalore Department : Planning & Project Management.
Job Description We are seeking a highly mot...Show moreLast updated: 17 days ago
- Promoted
Deputy Manager
YOKOHAMA INDIAIndia Budgeting & Management Reporting.Coordinate with cross-functional teams to collate budget inputs, analyze them against historical and industry benchmarks, and identify outliers for discussion.Conso...Show moreLast updated: 20 days ago
- Promoted
Deputy Manager - Insurance Operations
Marsh McLennanIndia We are seeking a talented individual to join our Insurance Operations team at Marsh.This role will be based in Mumbai.This is a hybrid role that has a requirement of working at least three days a w...Show moreLast updated: 20 days ago
- Promoted
Deputy Manager Operational Excellence
HCLTechIndia Hi, We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.Key tasks and responsibilities : .
Should have experience in Baselining; Benchmarking; Load Balancing; Reso...Show moreLast updated: 12 days ago
- Promoted
Deputy Manager / Manager – Total Rewards (C&B)
Bangalore International Airport LtdIndia This job requires a dynamic individual who understands the holistic view of the Total Rewards function and with customer-centricity, thus help ensure appropriate data management, analytics and init...Show moreLast updated: 17 days ago
- Promoted
Deputy Manager - Administration
Universal Sompo General Insurance Co. Ltd.India Infrastructure & Property Management.Identify and evaluate commercial properties based on business expansion needs.Lead lease negotiations, renewals, and documentation with property owners and agen...Show moreLast updated: 12 days ago
- Promoted
Deputy Manager
ConfidentialNagpur Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members.
Take on leadership responsibilities as neede...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ (15h Left) Deputy Sales Manager
Shakti Hormann Pvt. Ltd.India Shakti Hörmann is a leading door‐manufacturer in India, making doors for residential, commercial, and industrial uses.Selling Building materials or Doors i.
Hollow Metal Doors (HMD) / Industrial door...Show moreLast updated: 3 hours ago
- Promoted
Deputy Manager
DeloitteIndia India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations ...Show moreLast updated: 30+ days ago
- Promoted
Deputy General Manager - Presales
Tata Communications Transformation Services (TCTS)India Responsible for designing software architecture and (or) delivery & deployment of the solution, driving automation, and improving operational efficiencies.
This is a tactical role which defines the ...Show moreLast updated: 12 days ago
- Promoted
Deputy Manager
Kirloskar Oil Engines LimitedIndia Deputy Manager - Strategic Sourcing & SCM - Kagal.To ensure ‘In full & on Time’ availability of components to production lines.
Responsible for Bar turn, Valve train, Rubber components procurement &...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ 15h Left! Lead Specialist / Deputy Manager / Manager – Insurance Broking
Marsh McLennanIndia We are seeking a talented individual to join our Insurance Broking team at Marsh.This role will be based in Mumbai / Pune.
This is a hybrid role that has a requirement of working at least three days...Show moreLast updated: 3 hours ago
- Promoted
Deputy / Group Manager - General Ledger
WNSIndia General Ledger team Support month end and year end books closing process for the entities responsible.Analysis of Balance Sheet and Profit and Loss on monthly basis.
Responsible for review of Transf...Show moreLast updated: 30+ days ago
- Promoted
- New!
▷ 15h Left! Manager
Kajaria Ceramics LimitedIndia Product Launches, POSMs, Product Packaging, Digital Marketing, and mapping consumer insights.Marketing Strategy & Execution : .
Develop and implement marketing strategies aligned with business objecti...Show moreLast updated: 3 hours ago
- Promoted
- New!
Deputy Manager - EXIM (Urgent Search)
Inventia Healthcare LimitedIndia Inventia Healthcare has been a trusted name in pharmaceutical development and manufacturing for over 40 years.We partner with global pharmaceutical companies to research, develop, manufacture, and ...Show moreLast updated: 3 hours ago
- Promoted
Deputy Manager - Consolidation
CorenzaIndia It is a leading fast-moving consumer goods (FMCG) conglomerate with a strong presence in both the Indian and international markets.
The company's history is marked by a rich legacy and a commitment ...Show moreLast updated: 17 days ago