The Marketing Operations Manager is responsible for optimizing marketing automation, managing data analytics, and tracking campaign performance to enhance efficiency and drive better marketing outcomes.This role ensures seamless execution of marketing initiatives through process improvements, technology integrations, and data-driven decision-making.Location : Pune (Work from Office).
Office Timings : 12 pm to 9 pm.
Key Responsibilities : .
Marketing Automation & Campaign Execution :
- Own and manage marketing automation workflows in HubSpot.
- Set up and optimise email campaigns, landing pages, and lead flows.
- Improve lead-nurturing workflows, segmentation, and personalisation strategies.
Lead Management & CRM Integration : .
- Manage lead scoring, data hygiene, and CRM integrations between HubSpot & Salesforce.
- Work closely with sales to optimise lead handoff and improve MQL to SQL conversion rates.
Data & Analytics : .
- Track marketing performance metrics (CTR, conversion rates, CAC, etc.
- Build and maintain dashboards & reports in Power BI, Google Analytics, and HubSpot.
- Implement A / B testing to improve email, landing page, and ad performance.
Marketing Technology & Process Optimization : .
- Ensure Google Tag Manager, tracking pixels, and analytics scripts are correctly implemented.
- Optimize marketing processes for efficiency and scalability.
- Assist in basic JavaScript or scripting tasks to support automation and tracking.
Collaboration & Sales Alignment : .
- Work with demand generation, content, and sales teams to align marketing initiatives.
- Support budget tracking and forecasting for marketing programs.
Key Result Areas (KRAs) & Metrics : .
- Marketing Automation Efficiency : Reduce manual effort in campaign execution by XX%.
- Lead Management : Increase MQL to SQL conversion rate by XX%.
- Campaign Performance : Improve email CTR, landing page conversions, and ad engagement rates.
- Data Accuracy & CRM Integration : Maintain 95%+ data hygiene in CRM & marketing systems.
- Marketing Attribution : Improve multi-touch attribution accuracy to better track ROI.
Requirements :
Essential Requirements :
- 3-6 years of experience in marketing operations, demand generation, or B2B SaaS marketing.
- Hands-on experience with HubSpot (marketing automation).
- Familiarity with Salesforce (CRM) - expertise is not required, but experience working with it is beneficial.
- Strong expertise in email marketing, lead scoring, and segmentation.
- Data analysis & reporting experience with Google Analytics, HubSpot, and Power BI.
- Excel expertise, including handling large datasets, pivot tables, and formulas.
- Experience with campaign performance tracking & optimization.
(ref : iimjobs.com)