OEM Program Manager

At myKaarma, we're not just leading the way in fixed ops solutions for the automotive industry—we're redefining what's possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We're looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you're ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Role Description

As an OEM Program Manager at myKaarma, you will play a crucial role in managing projects with multiple stakeholders, particularly focusing on OEM certification engagements and unique partnerships that drive new revenue. This position requires a blend of technical expertise, project management skills, and automotive industry knowledge.

Key Requirements

• OEM Program Management : Lead OEM certification engagements and strategic partnerships, ensuring on-time and budget-conscious execution.
• Stakeholder Collaboration : Work closely with OEM Account Executives, product marketing, and engineering teams to align on deliverables and execution.
• Technical Problem-Solving : Quickly identify and resolve issues related to APIs, reports, sales, and package configurations.
• Enterprise Reporting and Data Management : Ability to work with OEM clients and OEM Account Executives to develop operational reporting and data analytics projects that assist mK in selling and retaining business.
• System Analysis : Triage manufacturer requests, leveraging past patterns to propose effective solutions.
• Business Representation : Independently represent myKaarma in business review meetings with manufacturers, presenting findings and solutions.
• Process & Methodology Development : Establish standardized program management methodologies to streamline large-scale initiatives.
• Continuous Improvement : Apply Lean / Toyota Production System (TPS) principles to enhance efficiency and improve project workflows.
• Salesforce Management : Maintain OEM contacts, relationships, and sales opportunities within Salesforce.com.
• Risk & Budget Oversight : Identify potential risks, implement mitigation strategies, and manage project budgets effectively.
• Innovation & Alignment : Drive innovation through customer insights, technology application, and strategic partnerships.

Skills And Qualifications

Quick joiners are highly encouraged to apply - we're excited to fill this role soon!

How To Stand Out

At myKaarma we value individuals who think beyond traditional account management and partnership strategies. Here's what sets exceptional candidates apart :

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

Benefits

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being :

Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our 'Highly Aligned, Loosely Coupled' model empowers teams to innovate and continuously improve using data-driven insights.

Time Off : Generous vacation time to recharge and balance life outside work.

In-Office Perks : Enjoy unlimited snacks or refreshments onsite.

The salary range for this role will be a base pay plus variable compensation, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Skills Required

Data Management, System Analysis, Programming, enterprise reporting , Project Management, Pmp, Agile, Scrum