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TISTEPS - Head - Product

TISTEPS - Head - Product

TI StepsChennai, India
21 hours ago
Job description

Head - Product

Job Description :

The Head of Product is the strategic and operational leader driving Impacteers' product vision, innovation, and business outcomes across B2C and B2B verticals.

You will own the complete product lifecycle - from concept to launch, adoption, and monetization - while ensuring platform compliance, scalability, and user trust.

This is a high-impact leadership role that combines product excellence, stakeholder alignment, and revenue accountability, working closely with the Head of Marketing, Growth Manager, and Product Marketing Lead as the core Growth, GTM & Revenue leaders for Impacteers.

Key Responsibilities

1. Product Strategy, Vision & Leadership

  • Define and execute the product strategy and roadmap aligned with Impacteers' mission, user needs, and revenue objectives.
  • Oversee both B2C (Upskilling, Mentorship, Jobs, Events & Competitions, Career Tools) and B2B (Recruitment, Job Fairs, Partnerships, Employer Solutions) product ecosystems.
  • Design and implement platform-level business and revenue models - subscriptions, freemium, marketplace, and partner monetization.
  • Build and lead multiple product PODs (Mentorship, Upskilling, Jobs, Events, etc.), ensuring focus, accountability, and timely delivery.
  • Collaborate with Founders, CXOs, and senior leadership on strategic priorities and innovation tracks.

2. Product Development & Execution

  • Translate product vision into structured roadmaps, sprints, and release cycles.
  • Drive end-to-end development from requirements to design, engineering, QA, and launch.
  • Ensure high-quality releases through strong backlog management, documentation, bug / tickets and QA oversight.
  • Maintain product delivery velocity and cross-team synchronization across PODs.
  • 3. Market, User & Competitor Research

  • Conduct ongoing market and competitor benchmarking to identify emerging trends, technology shifts, and product gaps.
  • Drive user research and usability studies to understand user needs and behavioral insights.
  • Lead A / B testing, feature validation, and retention experiments to optimize product experience.
  • Integrate findings into roadmap prioritization and growth hypotheses.
  • Collaborate with Business Intelligence and user research teams to develop data driven strategy.
  • 4. Cross-Functional Collaboration & GTM Alignment

  • Partner closely with Product Marketing, Marketing, and Growth teams for GTM planning, messaging, and execution.
  • Ensure seamless coordination for product launches, campaigns, and lifecycle engagement.
  • Align product decisions with demand generation, retention, and revenue objectives.
  • Represent Product in all strategic go-to-market and user engagement forums.
  • 5. Platform Compliance, Data Protection & Documentation

  • Oversee data protection, privacy, and regulatory compliance (DPDP, GDPR, IT Act, platform-level security).
  • Ensure transparent documentation standards across releases, sprints, and cross-team handoffs.
  • Maintain data integrity across user, partner, and enterprise workflows.
  • Collaborate with Business Intelligence and Legal teams to establish audit-ready compliance frameworks.
  • 6. Business & Revenue Model Ownership

  • Define, validate, and scale B2C and B2B platform monetization models.
  • Track product-led revenue streams - upskilling enrollments, partnerships, event participation, and recruiter subscriptions.
  • Partner with finance and strategy teams to evaluate pricing, LTV, and growth potential.
  • Monitor profitability metrics and ROI across product lines.
  • 7. Data, Dashboards & Analytics

  • Develop internal dashboards to track team KPIs, project progress, and delivery efficiency.
  • Build external dashboards for platform metrics - user activity, retention, revenue, and engagement.
  • Integrate product analytics across GA4, CleverTap, MoEngage, Metabase, or similar tools for real-time insights.
  • Use data-driven intelligence for prioritization, growth experiments, and ROI optimization.
  • 8. Product Experience & Design Excellence

  • Champion a user-first design philosophy across all product surfaces.
  • Partner with UX / UI teams to ensure intuitive, consistent, and delightful experiences.
  • Track UX KPIs : NPS, funnel completion, drop-off rates, and repeat engagement.
  • 9. Team, Stakeholder & POD Management

  • Lead and mentor cross-functional product teams (PMs, analysts, designers, developers).
  • Drive accountability, communication, and collaboration across departments.
  • Align stakeholders through structured updates, reviews, and OKR cycles.
  • Foster a culture of ownership, agility, and continuous improvement.
  • 10. Leadership, Culture & Innovation

  • Build a high-performing product organization rooted in innovation and accountability.
  • Collaborate directly with the Head of Marketing, Growth Manager, and Product Marketing Lead to drive growth, engagement, retention, and revenue enablement.
  • Foster a data-driven, experimental, and insight-oriented culture across the Product division.
  • Represent the product function at top-management and strategic forums.
  • Key Performance Indicators (KPIs)

  • Product Success : Feature adoption, MAU / DAU growth, retention rate, NPS.
  • Execution Velocity : Sprint throughput, release frequency, defect ratio.
  • Revenue Impact : Conversion uplift, CAC / LTV improvement, product-led revenue.
  • User Research & Market Intelligence : Frequency and actionable outcomes.
  • Stakeholder Satisfaction : Cross-team delivery alignment, GTM readiness.
  • Compliance & Documentation : Audit completion, data integrity, SLA adherence.
  • Operational Metrics : Internal dashboard accuracy, POD productivity, uptime.
  • Qualifications & Preferences

  • 8-14 years of experience in Product Management or Product Leadership in EdTech, SaaS, or CareerTech.
  • Proven success in leading cross-functional product teams and multi-POD environments.
  • Deep understanding of B2B & B2C product business models, user journeys, and monetization.
  • Strong command of market research, competitor analysis, user testing, and A / B experimentation.
  • Experience with analytics & collaboration tools (Jira, Trello, Notion, GA4, CleverTap, MoEngage, Metabase, MS Clarity).
  • Solid grounding in data compliance, documentation standards, and security frameworks.
  • Excellent stakeholder management, communication, and leadership skills.
  • Strategic thinker with operational discipline and a bias for execution.
  • Compensation & Culture :

  • Structure : Fixed + Variable + Performance Incentives
  • Growth Path : Head of Product - VP of Product / CPO Track
  • (ref : iimjobs.com)

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    Head Product • Chennai, India

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