Analyst - Coupa

Work Experience

Atleast 5 years' experience working with Coupa application with experience such as :

• Configuration and Master Data : Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting : Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system's health and performance.
• User Administration : Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration : Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management : Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support : Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls : Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.

Experience applying project management methodologies.

Knowledge / Skills / Abilities

Broad knowledge of hardware, software, and programming.

Experience documenting complex processes and generating supporting diagrams.

Time management skills such as prioritizing / organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Ability to assess and initiate actions independently.

Experience and skills in influencing, leading and directing individuals in multiple functional areas.

Strong interpersonal and relationship management skills.

Strong customer service skills.

Strong business analytical and problem-solving skills.

Self-motivated, demonstrated bias for action.

Skills Required

Internal Controls, User Administration, Configuration, Release management