Senior Business Analyst

Job Description

Job Summary :

We are looking for a skilled Senior Business Analyst (Production), who will be primarily responsible for understanding the business requirements, designing solutions, and documenting to ensure that client and team are on the same page.

Roles & Responsibilities :

Reporting to : Technical Project Manager (TPM); embedded in the development team on production / post-sales projects

Core : Elicit, document, and manage requirements (BRD / FRD / user stories); maintain clear backlog and acceptance criteria

Client ↔ Dev Bridge : Drive clarifications, track decisions, support QA / UAT, and ensure builds meet requirements

Change Control : Own CR impact (scope / effort / timeline) and coordinate quotes / SOW addenda

Project Ops : Maintain issue / risk logs, minutes, action trackers; deliver milestones on time with TPM

KT Alignment : Receive KT from the Results Team and stay aligned with them (no outbound KT ownership)

Approach-ability : Highly approachable, proactive communicator with crisp status updates

Accounting Strength : Solid GL / AR / AP, tax, reconciliation knowledge; QBO / Xero (or similar) preferred

Product & Certification : Familiarity with accounting / integration products; product certifications are a plus

Finance Know-how : Broader finance knowledge beneficial

AI & Tools : Comfortable with Jira / Asana, diagramming, basic API / data mapping; aware of AI tools and AI prototyping for specs, mockups, and reviews

Team Lead : Able to mentor / lead 3–4 BAs and uphold documentation quality standards

Outcomes : Low rework / defect leakage, predictable delivery, high client satisfaction

Requirements

Key Competencies :

Communication : Must be able to communicate with colleagues effectively, clients, and stakeholders, both verbally and in writing.

Client relationship : Be responsive to their inquiries, address concerns promptly, and keep them informed about relevant updates and opportunities.

Time management : Able to prioritize tasks and manage time effectively to meet deadlines.

Collaboration : Work with BDE, TA and PMs for best outcome for projects and product development.

Attention to detail : Able to pay close attention in order to ensure the quality of code and avoid bugs.

Continuous learning : The desire to learn continuously and improve one's skills and knowledge in order to stay up-to-date with industry trends and advancements.

Initiative : The ability to take initiative and be proactive in finding solutions, without waiting for instructions or directions.

Organization : The ability to keep track of multiple tasks, projects, and deadlines, and maintain an organized workflow.

Educational Qualifications :

Bachelor's or Master’s Degree in Computer Science, Software Engineering, Master in Business Administration, or a related field.

Benefits

Happiness at Satva Technolabs :

5-day work-week

Access to the latest technology and state-of-the-art equipment

Emphasis on continuous feedback and improvement

A flexible working model with a blend of remote and in-office work

Employee financial assistance

Collaborative and teamwork-oriented environment

Superior and spacious workstations

Rewards and recognition programs

Access to top-notch training and development opportunities

Scope for both professional and personal growth

Requirements

Business Analyst, Post Sales, Requirement Gathering, FRD, BRD, UAT, User Stories