Kaarlo Training & HR Solutions Pvt. Ltd.Chennai, Tamil Nadu, India
2 days ago
Job description
We are hiring a Telecaller
Good communication skills.
Handle the clients and collect database new clients
Basic Computer Knowledge
Cold calling using the given database.
Monitoring campaign activity and follow up with clients.
Maintaining Excel database
Key Responsibilities
Outbound Calling :
Make calls to potential or existing customers to inform them about products or services.
Follow up with leads and ensure closure of sales or inquiries.
Customer Engagement :
Answer incoming calls and handle customer inquiries.
Provide accurate information about products, services, or campaigns.
Maintain a friendly and professional demeanor during interactions.
Data Management :
Update and maintain accurate customer information in the CRM or database.
Document the outcomes of calls and feedback received.
Target Achievement :
Meet daily, weekly, and monthly call and sales targets.
Work towards achieving customer satisfaction and retention.
Problem Resolution :
Address and resolve customer complaints or escalate issues to the appropriate department.
Provide solutions that meet customer needs.
Coordination :
Collaborate with the sales and marketing teams to improve lead conversion.
Share insights and feedback with the team to refine strategies.
Requirements
Requirements
Minimum 1-year experience in Telecalling
Any degree / 10th / 12th.
Location - Chennai
Benefits
Benefits
Career Growth
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Tellecaller • Chennai, Tamil Nadu, India
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