Payroll Tax Representative III

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Primary / Essential Duties and Key Responsibilities :

• Good knowledge of Tax State / SUI agency portals
• Perform quarterly reconciliation and data analysis between tax liability W2 / W3 / T4 / T4a / Rl1
• Reconcile payroll taxes at the employee level
• Tax Adjustment & Amendment knowledge
• Perform tasks and reporting by SQL & BI Cognos
• Play a lead role in Year-End processing for accurate W2, T4 & RL1
• Communicate directly with internal / external customers regarding tax inquiries
• Research and resolve payroll tax inquiries
• Ensure that all tax-related updates in the payroll system are fully reviewed and understood
• Perform internal audits as requested
• Identify and resolve issues as well as drive change for related improvements
• Operational subject matter expert and trainer
• Excellent Knowledge on US Payroll and Taxes
• Knowledge on US SIT (State Income Tax) , US SUI (State Unemployment Insurance) , LOCAL Taxes Required Qualifications :
• Experience working with regulatory agencies on payroll taxation-related inquiries
• 3-4 years of Payroll Tax and / or Payroll experience
• Demonstrated knowledge of all areas of employment tax processing (Tax Deposits, Return filing, Tax Notice, Adjustments / Amendments, etc.)
• Customer transition and implementation
• Track record of subject matter expertise skillset proven over multiple clients, varying in complexity
• Proven Quarter–End and Year–End proficiency
• Proven track record of client stabilization
• Knowledge of jurisdiction guidelines and the ability to interpret and explain employment tax laws
• Strong analytical and technical skills
• Proficiency with Microsoft Office applications.
• Excellent communication skills, both Written and Verbal, as the role is customer-facing. Preferred Qualifications :
• Knowledge of UKGPro
• SQL & BI Cognos Report Creation capabilities
• Research and resolve tax Notice items
• Tax Filing experience with Mergers & Acquisitions, Successor / Predecessor, Common Pay Master, and Common Pay Agent
• 3rd Party tax filing experience.
• Bachelor's Degree in Business, Accounting, or a minimum of 3-4 years of professional office work experience
• Demonstrated experience performing payroll tax reconciliations and analysis
• Working knowledge of payroll tax quarterly and annual reconciliations.
• General accounting knowledge.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [HIDDEN TEXT]

Skills Required

Bi, Cognos, Microsoft Office Applications, Sql