US Payroll

Project Services – Implementation Consultant ADP Lyric HCM

Job Description

Position Title :

Senior Member Technical – G2L2

Mandatory Skillset

Payroll Experience (US Payroll)

Position Purpose :

Support the business org to achieve all departmental KPIs through the successful provision of Consulting and Project services to ADP Clients in line with agreed standards and timeframes.

Key Responsibilities :

• Define client requirements, provide gap analysis, document, help coordinate build and configure the outcome of these efforts.
• Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
• Provide best practice solutions based on customer defined business needs and business rules.
• Successfully implement custom solutions and associated services within required timeframes.
• Communicate with client throughout Implementation lifecycle – including face to face, written and verbal communication.
• Anticipate, identify, and analyze risks, problems and opportunities – establishing priorities and efficiently allocating and utilizing resources for resolutions.
• Apply project methodology – planning, follow up, reporting and quality assurance.
• Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
• Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
• Keep up to date with technology and legislative developments as they relate to the product.
• Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
• Development and maintenance of good working relationships with other Associates in accordance with ADP values.
• Ensure cooperation and sharing of skills and expertise.
• Ensuring all relevant issues and activities are entered into management systems.
• Achievement of team and individual KPIs.
• Responsible for driving own personal development plan.
• Anticipate and document risks, actioning accordingly and escalating to management where required.
• Conduct post-production reviews, share learnings and ensure as part of continuous improvement requirements.
• Act as subject matter expert on following topics within the HCM space; like Human Resources, Time, Payroll, Tax & Banking, Talent, Absence Management.

Human Resources

Payroll

Time

Tax & Banking

Talent (Compensation Planning

Goals & Performance)

Absence Management

Desired Skills :

Desired Experience :

Eligibility Criteria :