E-Commerce Logistics and Fulfillment Manager

Company Description

Aura Furnishings and its online avatar located in Sector 63, Noida, is a well-established brand in Delhi NCR and now has All-India presence. With its mission to sell "Tales etched in wood" Teak and Traditions is a fully digital E-Commerce brand looking to scale 10X in 1 year. The 50,000 sq ft facility encompasses design, manufacturing, office, warehouse, and a factory outlet. Aura Furnishings boasts 15 years of expertise and a diverse product range that includes upholstery fabrics, furniture, carpets, accessories, and more. The company is renowned for incorporating the latest designs and trends, providing high-quality products at competitive prices, and offering customization options to meet customer preferences.

Role Description

This is a full-time on-site role for an E-Commerce Logistics and Fulfilment Manager, located in Noida. The E-Commerce Logistics and Fulfilment Manager will oversee the logistics and fulfilment operations, ensuring timely and accurate processing of orders. Responsibilities include managing inventory, coordinating with suppliers and delivery partners, optimizing warehousing operations, and addressing customer service issues related to order fulfilment. The role also involves analyzing logistics data, streamlining processes, and leading the logistics team to achieve high service standards.

Qualifications

• Past experience working with Shopfiy and Delivery Platforms like Shiprocket mandatory
• Command on the English language and strong communication skills
• Customer Service skills to handle order-related inquiries and issues
• Inventory Management skills for efficient warehousing operations
• Team Leadership skills to manage and motivate the logistics team
• Experience with e-commerce operations and logistics software is beneficial, such as Shiprocket, Zoho, Shopify
• Bachelor's degree in logistics, supply chain management, or related field preferred