Senior Logistics Manager (Export & Import)

Company Description

SB eCommerce powers global print-on-demand for tech accessories. With manufacturing hubs in India, China, and the USA, we deliver branded and white-label fulfillment for phone cases, AirPods covers, and more. As we scale, we’re looking for a Logistics Manager who understands not just how to move goods — but how to do it smart, fast, and fully compliant.

Location : Sector 69, IMT Faridabad

Key Responsibilities

• Manage daily dispatches via express couriers (DHL, FedEx, UPS, Aramex, etc.) and freight forwarding partners (air / sea / road).
• Build end-to-end logistics SOPs covering movement, compliance, and documentation across India, China, USA, Korea, and EU.
• Handle RBI compliance – shipping bill closures, FIRC, IRM, Bills of Entry, Advance License, EPCG, and Duty Credit Scripts.
• Manage DGFT schemes – Drawback, RODTEP, Advance Authorisation, EPCG, EOU, and MOOWR (Manufacturing & Other Operations in Warehouse Regulation) scheme compliance.
• Liaise with DGFT, Customs, and CHA for licensing, clearances, and audits.
• Track license utilization (EOU / MOOWR / Advance License / EPCG) and ensure correct offsetting of duty liabilities.
• Maintain 100% compliance with export-import regulations; proactively resolve disputes with customs and DGFT.
• Track and optimize freight costs, turnaround times, landed cost analysis, and vendor SLAs.
• Coordinate with internal teams (production, order management, finance) for delivery timelines and exception handling.
• Build, mentor, and lead a logistics & documentation team to scale operations.
• Maintain MIS for import-export data, RBI / DGFT documentation, audit trails, and refund claims.

What We’re Looking For