Customer Support Executive

Role Description

This is a full-time on-site role for a Customer Support Executive located in Bavdhan, Pune. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and resolving issues related to our products and services. They will interact with customers via various communication channels to provide excellent service and support.

Qualifications

• Proven experience in customer support, client services, or a related role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a commitment to providing solutions.
• Empathetic and patient demeanor when dealing with customer inquiries or complaints.
• Proficiency in using customer service software.

Company Description

Chakkizza Private Limited provides an innovative online solution for fresh flour needs. We focus on ensuring good health by offering freshly ground grains upon customer order, blending traditional methods with modern technology. Our service delivers nutritious, natural atta directly to your doorstep, ensuring convenience and competitive pricing. Based in India, we offer a wide variety of grains and customizable grinding quality for a healthy, hassle-free experience.

Skills Required

customer service software