Talent.com
Avp - Key Account Management

Avp - Key Account Management

Vouchagram India Pvt LtdNew Delhi, Republic Of India, IN
30+ days ago
Job description

Role Overview :

The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.

Key Responsibilities :

Client Relationship Management

  • Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
  • Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
  • Build long-term, trusted partnerships and drive client retention and loyalty.

Revenue Generation & P&L Ownership

  • Drive revenue growth through strategic upselling and cross-selling of products and services.
  • Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
  • Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
  • Account Strategy & Execution

  • Create and execute account plans focused on client growth, engagement, and service delivery.
  • Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
  • Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
  • Internal & External Stakeholder Management

  • Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
  • Lead internal business reviews and external quarterly / annual review meetings with clients.
  • Address escalations with prompt resolution and ensure high client satisfaction scores.
  • Reporting & Insights

  • Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
  • Deliver insights based on data analytics and client feedback to shape future engagement strategies.
  • Key Skills & Experience :

  • Proven track record in enterprise client servicing, key account management, or customer success.
  • Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
  • Strategic thinker with strong commercial acumen and experience in P&L management.
  • Ability to drive upsell / cross-sell revenue in complex enterprise environments.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Highly organized with strong project and relationship management capabilities.
  • Experience in working with cross-functional internal teams (product, tech, finance, legal).
  • Domain knowledge in fintech / Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
  • Qualifications :

  • MBA or equivalent post-graduate degree in Business, Marketing, or related field.
  • Bachelor’s degree in business, management, or related discipline.
  • About - Vouchagram India Private Limited (brand name - GyFTR)

    Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.

    We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!

    Create a job alert for this search

    Account Management • New Delhi, Republic Of India, IN

    Related jobs
    • Promoted
    Key Account Manager

    Key Account Manager

    KasperskyNew Delhi, Republic Of India, IN
    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 te...Show moreLast updated: 20 days ago
    • Promoted
    Key Account Manager-West

    Key Account Manager-West

    SOFARNew Delhi, Republic Of India, IN
    E Electrical or Electronics preferably with MBA.The candidate will be responsible for : -.Product introduction & launch for Solar Grid Tie Inverters & Hybrid Inverters. Making & submitting business pr...Show moreLast updated: 14 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Softcell Technologies Global Pvt. Ltd.Pune, Republic Of India, IN
    Role : Key Account Manager or Account Manager.Softcell is a leading System Integrator in India.We are hiring for the role of Key Account Manager that entails developing, driving, managing and execut...Show moreLast updated: 30+ days ago
    • Promoted
    HexaCorp - Key Account Manager

    HexaCorp - Key Account Manager

    HexaCorp Technical ServicesRemote, India
    Remote
    Key Account Manager Job Description : - Account & Portfolio Ownership : Managed accounts / portfolios with a revenue size excee...Show moreLast updated: 28 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Alchemy GroupRepublic Of India, IN
    Bringing revenue and upselling opportunities for the company from key clients.Manage high-profile client relationships with companies, agencies, and other revenue-generating partners.Extensively lo...Show moreLast updated: 18 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    DoubleTickRepublic Of India, IN
    Strong understanding of SaaS products- its features, functionalities, and integrations ecosystem.Excellent communication skills, both written and verbal, to interact effectively with customers.This...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Newfold DigitalRepublic Of India, IN
    Newfold Digital is a leading web technology company serving millions of customers globally.Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent...Show moreLast updated: 30+ days ago
    • Promoted
    Omnichannel Key Account Manager

    Omnichannel Key Account Manager

    Paula's Choice SkincareRepublic Of India, IN
    Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values...Show moreLast updated: 18 days ago
    • Promoted
    Key Account Manager (iGaming Sector)

    Key Account Manager (iGaming Sector)

    Qureos IncIndia, India
    Job Title : Key Account Manager – iGaming.Dubai or India (Indore candidates excluded).Must be open to flexible hours and 24 / 7 availability if required. Willingness to relocate as per company requirem...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    SCGNew Delhi, Republic Of India, IN
    SCG, Southeast Asia’s most established industrial conglomerate, is expanding in India with a focus on.Our journey in India includes : . India’s manufacturing strength with SCG’s global network.Bringin...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Pidilite Industries LimitedCochin, Republic Of India, IN
    Pidilite is hiring for Key Account Executive.Skill : Key Account Executive ( Sales and Marketing Retail Sales ).Exp : 4 to 12 years on roll exp in Sales and Marketing Retail Sales ).Language : Fluen...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager - Hp Workstation

    Key Account Manager - Hp Workstation

    Tathastu Techno SolutionRepublic Of India, IN
    At Tathastu Techno Solutions, we prioritize both content and technology.Our mission is to understand your requirements, offer expert advice, and provide innovative tech solutions that suit you best...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    IngenicoRepublic Of India, IN
    Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 3000.Its footprint gives scale to projects and talents. Innovation is part of our DNA, ...Show moreLast updated: 30+ days ago
    • Promoted
    Jis117721 Key Account Manager

    Jis117721 Key Account Manager

    Krayr SolutionsCochin, Republic Of India, IN
    Develop and implement sales strategies to achieve targets for the Critical Care product portfolio.Identify and manage key hospital accounts. Promote and detail critical care brands (e.Execute brand ...Show moreLast updated: 20 days ago
    • Promoted
    HighLevel - Key Account Manager

    HighLevel - Key Account Manager

    gohighlevelRemote, India
    Remote
    Role Summary Were looking for a Key Account Manager a business development professional who thrives in complex, consultative sales environments.This is a proactive, o...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    CasantroJaipur, Republic Of India, IN
    Casantro is a luxury kitchens and wardrobes brand, co-created with a community of over 1000+ design professionals.Headquartered in Bangalore, we are rapidly expanding our retail presence all across...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Airtel BusinessRepublic Of India, IN
    Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targ...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    RPS Consulting Pvt. Ltd.Republic Of India, IN
    IT training provider headquartered in.AWS, Microsoft, Red Hat, Google Cloud, Cisco, VMware, and more.RPS has become a trusted partner in driving IT capability development across industries.As part ...Show moreLast updated: 30+ days ago