We are looking for Order Management Billing Specialist to join our Billing team in Hyderabad. This is an amazing opportunity to work in Billing Team for Clarivate. Proactively perform a variety of Billing / E-Billing activities and supporting administrative and organizational activities to assist the team in providing a superior client experience. The team consists of approx. 35-40 employees and is reporting to the Manager / Sr. Manager
About You - experience, education, skills, and accomplishments
- Must have 2+ year of experience for Senior Order Management Billing Specialist in Billing domain
- Thorough knowledge of Order to Cash cycle
- B. Com Graduate (preferred) with min 50% marks throughout education
It would be great if you also had . . .
Basic Excel knowledgeStrong client orientationAnalytical Skills attention to detailTime Management ability to work well under pressure and deliver to agreed timelines.An ability to work in a complex and dynamic international environmentSelf-motivation and a strong team ethicInitiative and flexibilityExcellent written verbal communication skillsWhat will you be doing in this role
Manage the end-to-end order management process, including order entry, tracking, fulfillment, and billingCollaborate with internal teams, including sales, finance, and customer service, to ensure timely and accurate order processingHandle customer inquiries related to order status, billing, and paymentsPerform daily, weekly, and monthly reconciliations of sales orders, invoices, and paymentsWork closely with the sales team to ensure accurate pricing, discounts, and promotions are applied to customer ordersMaintain and update customer data in Salesforce, Oracle EBSSupport the billing process, including generating invoices, resolving billing issues, and ensuring accurate revenue recognitionCollaborate with global teams to ensure consistency in order management processes and proceduresContinuously improve order management and billing processes, including identifying areas for improvement and implementing process enhancementsGenerate reports and analyze data to provide insights into order management and billing performanceSkills Required
O2c, Billing, Order Management, Operations, User Acceptance Testing, Order Processing