Branch Manager

Company Description

Bankera Academy, headquartered in the rapidly-growing city of Surat, is an institution specializing in training and placing fresh graduates and postgraduates in the banking sector. Our core competency lies in sourcing, training, and positioning competent human resources in leading private sector banks across India. We focus on providing modern, relevant, and technology-driven training solutions for aspirants aiming to build a career in the banking industry. Our training programs emphasize retail branch operations, soft skills, customer-centricity, and revenue generation tactics to facilitate the seamless entry of aspiring bankers.

Role Description

This is a full-time on-site role for a Branch Manager located in Surat. The Branch Manager will be responsible for overseeing the day-to-day operations of the branch, managing staff, ensuring effective customer service, and implementing bank policies. Duties include achieving branch targets, business development, handling customer queries, and conducting regular staff meetings and training sessions. The Branch Manager will also be involved in maintaining compliance with banking regulations and creating a positive work environment.

Qualifications

• Leadership and Team Management skills
• Customer Service and Relationship Management skills
• Understanding of Banking Operations and Financial Services
• Business Development and Revenue Generation skills
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work on-site in Surat
• Bachelor's degree in Finance, Business Administration, or related field
• Prior experience in the banking sector is a plus

Skills Required

Financial Services, Relationship Management, Team Management, Leadership, Problem-solving, Banking Operations, Customer Service, Revenue Generation, Business Development