Non-Tech Support Executive - Non Voice ( Freshers & Expereinced )

Key Responsibilities :

• Respond to customer queries via chat, email, or ticketing systems
• Handle order status, cancellations, returns, and general support questions
• Document every interaction in the system accurately
• Follow standard operating procedures (SOPs)
• Maintain response time and quality standards
• Coordinate with internal teams when required

Requirements :

Skills Required

English, Sops, returns , ticketing systems