International Voice Customer Support Executive

Position Summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities

• Understand the basic professional standards and established procedures, policies before taking action and making decisions
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters
• Assume responsibility for work and coordinating efforts
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms
• Acquiring knowledge and skills of related areas of the process
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Preferred candidate profile

We are looking for immediate joiners

Perks and benefits

Interested Candidates kindly reach out to the below mentioned Talent Acquisition team members.

Sai Kiran- 9944277809

Role :   Voice / Blended - Other

Industry Type :   BPM / BPO

Department :   Customer Success ,  Service & Operations

Employment Type :   Full Time, Permanent

Role Category :   Voice / Blended

Education

UG :   Graduation Not Required

Skills Required

Inbound Voice Process, Good English Communication