Senior Business Analyst, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE Actimize is comprised of talented, creative, and dedicated individuals with a passion for delivering innovative solutions to the market. We recognize that every employee’s contribution is integral to our company’s growth and success. To attract the best talent globally, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities.

We are currently seeking an experienced  Business Analyst  to join our dynamic and growing  Professional Services  team located in  Pune .

How will you make an impact?

• Collaborate with architects, R&D, Product Managers, and third-party vendors to understand high-level design and detail the requirements.
• Define detailed functional product requirements including source-to-target mapping, transformation rules, business logic, and data integration.
• Specify non-functional requirements around performance, serviceability, etc.
• Interface with customers to understand data requirements and support product implementation.
• Facilitate clear communication between multiple product and engineering teams.
• Prioritize and scope user stories with Product Management and Engineering.
• Define acceptance criteria and functional test considerations for user stories.
• Conduct internal product demos and support stakeholders in demo activities.
• Provide support to Customer Support, Product, and Technical Presales teams.
• Recommend product features and design enhancements to meet strategic goals.

Have you got what it takes?

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NiCE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility : 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID : 8582

Reporting into : Tech Manager, Actimize

Role Type :  Individual Contributor

About NiCE

NICE Ltd. (NASDAQ : NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.