Senior Business Analyst / Business Analyst - Healthcare Provider Management

Role : Senior Business Analyst / Business Analyst / Implementation Specialist - Healthcare Provider Management

Location : Mumbai / Pune

About the Role :

We are looking for an experienced and domain-savvy Senior Business Analyst / Business Analyst / Implementation Specialist to join our team focused on Provider Network Management transformation.

This role is ideal for professionals with a deep understanding of Healthcare Provider Lifecycle Operations and hands-on experience in implementing provider management platforms, particularly within the insurance or TPA domain across the APAC market.

The Individual will work closely with cross-functional stakeholders-product, tech, operations, and client teams-to ensure successful implementation and adoption of our next-generation provider management solution.

Key Responsibilities :

• Lead requirement gathering, gap analysis, and functional design for provider management system implementations.
• Act as the domain expert on provider onboarding, contracting, credentialing, tariff management, performance monitoring, and compliance workflows.
• Collaborate with insurer or TPA clients to understand current-state processes and design future-state solutions.
• Translate business needs into functional requirements, user stories, and workflows in coordination with product and tech teams.
• Support UAT planning, configuration guidance, and rollout coordination for successful go-lives.
• Conduct working sessions, discovery workshops, and walkthroughs with APAC-region clients.
• Identify process improvement opportunities and actively contribute to platform enhancements.

Educational Qualification / Work Experience & Skills :

(ref : hirist.tech)