Technical Product Analyst [T500-19981]

About McDonald’s :

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Position Summary :

Technical Product Analyst – Cloud ERP

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Cloud ERP, where our vision is to “Always be a... people led, product centric, future focused & trusted technology partner of choice”.

The Technical Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. This position reports to the Sr. Technical Product Manager.

Who we’re looking for :

Responsibilities & Accountabilities :

• Product roadmap and backlog preparation
• In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes.
• Agile ceremonies
• Attend all product team ceremonies and act as leader of the Software Development Engineers
• Technical solutioning and feature development / releases :
• Works with boundary and integration systems to troubleshoot and mitigate any source / destination issues and requirements.
• Work and support with Business Users and Product Teams on Incident Management / Request Management / Problem Management / Change Management and Knowledge Management.
• Analyze Patches and plan patch deployment activities.
• Working on market requirements, designing solutions, and assessing technical issues and working on resolutions with Team.
• Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards.
• Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices.
• Maintain documentation standards for all software and lead acceptance criteria validation of development work.
• Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security.

Qualifications

Basic Qualifications :

Work location : Hyderabad, India

Work pattern : Full time role.

Work mode : Hybrid.

Additional Information :

McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

McDonald’s Capability Center India Private Limited (“ McDonald’s in India ”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.