Events Sales Manager - MICE

Organization- Andaz Delhi

Summary

Operational

• Ensures professional sales Calls using Hyatt's Consultative Selling principles and SMART Selling philosophies.
• Carefully plans Sales Calls into defined objectives.
• Maintains a detailed knowledge of Hotel facilities, features and services.
• Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
• Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.
• Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel's market share.
• Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.
• Meets and greets VIP guests upon arrival / departure.
• Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities.
• Entertains and conducts hotel inspections to relevant representatives / delegates whenever required.
• Establishes strong contacts to source for information in regard to planned and up coming functions / events.
• Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
• Reviews and constantly seeks Productivity level improvements through the process of "taking work out of the system" (when appropriate) and thorough streamlining of work process.
• Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.

Financial

Marketing

Personnel

Administration

Qualifications

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Skills Required

Consultative Selling, Product Knowledge, Telemarketing