Executive Housekeeper

Position Title : Corporate Executive Housekeeper

Company : The Quorum

Location : Hyderabad (with travel to Mumbai and Gurgaon units)

Experience Required : 8–12 years in luxury hospitality, with at least 3–5 years in a leadership role

Position Overview :

The Corporate Housekeeping Manager will be responsible for setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all Quorum properties. This role involves developing and monitoring housekeeping procedures, conducting detailed snag lists, advising Unit Facility Managers on process flows, and ensuring consistent brand compliance across locations. The incumbent will act as a strategic partner to unit leadership, providing operational support, training, and performance evaluations to enhance member and guest experience.

Key Responsibilities :

• Develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties.
• Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
• Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
• Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
• Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
• Monitor Facility management budgets across properties, optimising manpower, inventory control, and chemical usage without compromising quality.
• Support recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence.
• Analyse member and guest feedback related to housekeeping and initiate corrective measures.
• Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
• Stay updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades.

Skills & Attributes :

Qualifications :