Front Office Executive

Company Description

At Dolkhar, inspired by Ladakh’s people, culture, and traditional values, we have created a boutique hotel that seamlessly integrates a piece of Ladakh with the world while emphasizing conscious, sustainable, and contextual travel. Situated in Tukcha, at the heart of Leh, our boutique stay provides convenient access to essential amenities while offering a serene environment where the mountains echo. We take pride in our seven villas, crafted using locally sourced materials and techniques by Ladakhi artisans, embodying our ideals of community and sustainability. Our rooms reflect the landscape of Ladakh and embody our commitment to creating a zero-waste and zero-plastic ecosystem.

Role Description

This is a full-time on-site role for a Front Office Executive located in Ladakh, India. The Front Office Executive will be responsible for managing receptionist duties, handling front office tasks, and providing excellent customer service. Key responsibilities include greeting and assisting guests, managing reservations, answering phone calls, and ensuring the smooth operation of the front desk. The role involves significant interaction with guests and requires strong communication and interpersonal skills.

Qualifications

Interpersonal Skills and Communication skills

Experience in Receptionist Duties and Front Office tasks

Strong Customer Service skills

Excellent organizational and multitasking abilities

Proficiency in using office management software

Previous experience in the hospitality industry is a plus

Ability to work independently and as part of a team