Manager - Marketing Operations

Inviting applications for the role of Manager - Marketing Operations

As a Marketing Operations Manager, you will be responsible for ensuring the operational rigour of the function, acting as a single point of contract between various stakeholders within Genpact and externally. This will involve managing stakeholders including Marketing teams, Finance, Sourcing, Planning teams, Sales and external vendors.

Your remit will have you driving the budgeting management process across all marketing, assist with forecasting, ensure financial planning cross teams, own the PR and PO processes, invoice payment coordination and the support of lead management activities across the function . In terms of planning, you will help ensure we have a robust plan in place that is joined up and can be implemented effectively. You will also ensure that all aspects of the relationship between marketing and its vendors are optimized, keeping a strong collaboration with sourcing, vendors and payment processing team.

The role will provide great exposure to the work the entire Marketing team delivers, providing a fantastic foundation for someone to kick start the career in B2B Marketing.

Responsibilities

Planning support :

Support planning operations for GTM such as plan information accuracy and plan tracking in different tools like excel, Workfront, Sharepoint and ensures the information is up to date

Operationalizes the GTM internal communication framework and creates different planning materials based on tracked information

Ensure accurate lead management process end-to-end : lead upload, lead progression tracking, and work with the lead management and strategy lead to make sure our leads are progressing in a consistent way through the funnel

Marketing Finance Ops support :

Align with our marketing leads to manage their budget in our tracking tools. Collaborate to allocate funds efficiently & strategically, forecast, report, and support the payment process

Collaborate with the designated marketing team (platforms owners, project managers) for clarifications on engagement and implications

Oversee the Purchase Requisition (PR) and Purchase Order (PO) processes to ensure compliance with company policies and work with internal teams on timely completion of submissions, approvals, and completions, including payments

Provision spends to our FP&A team : tracking and reporting monthly payments

Work closely with procurement and finance teams to streamline workflows, proactive support and forecasting helping to avoid risks

Centralized Invoice, PO, PR processing per team and tech stack and support with the purchase request for the contract and budget allocation, and send to invoicing with approval

Vendor management :

Oversee the completion of requirements for the contract sourcing process and ensure collaboration and coordination across the department

Ensure that the vendor details are consistently accurate for payment cycles

Collaborate with the sourcing team on onboarding, management, and offboarding vendors

Qualifications we seek in you!

Minimum Qualifications

Expertise in budgeting, forecasting, and variance analysis

Exceptional organizational skills and a strong attention to detail

Proficient in Microsoft Office and project management software

Experience working with vendors and managing contracts, invoicing

Preferred Qualifications / Skills

Knowledge of procurement processes and vendor management best practices

Hands on with process development process and 6Sigma training / certification is a plus

Detail-oriented and able to maintain accuracy while working on multiple projects simultaneously