Sr. Process Executive

Synopsis of the role

As a Data Operations Executive, you&aposll be at the heart of managing vast datasets for Microfinance Institutions (MFI), Retail, Commercial. This role offers an incredible opportunity to learn about data integrity, financial ecosystems, and develop crucial operational skills. If you&aposre meticulous, a great communicator, and eager to make an impact, this role is for you!

What You'll Do

• Maintaining Data receipt tracker and release accurate and timely MIS reports as per process requirements
• Processing of data files and sharing the Data Quality Report and the Rejections with data providers.
• Interacting with data providers and resolving their queries regarding data accuracy, data reporting, data quality & recency and the escalated cases.
• Ensuring the timely completion of work assigned by team lead in order meet the defined TAT, accuracy & productivity.
• Following up with Non-data contributors, Late Data Provider and for the Hanging Account / Non-updated accounts with the member institutions for the data quality & recency.
• Maintaining the TAT for Data submission at all times & escalation with Managers for all such requests before it breaches the defined TAT.
• Good communication, a very good team player and interpersonal skills

What Experience You Need

What Could Set You Apart

Microsoft Excel & PowerPoint knowledge Experience working with Credit Bureau

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Skills Required

Powerpoint, Microsoft Excel