SITA - Solution Engineering Manager - Routing & Switching

About the job

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As a Solution Engineer Manager, you will collaborate on the technology planning, strategy, direction, and design choices within LAN, WiFi, and Wireless solutions. These solutions are key to meeting the business requirements of SITA customers.

This includes providing guidance, support, and advice in the proposal, implementation, and deployment of any new or existing product developments as part of a customer solution.

You will be accountable for shaping customer success by translating business needs into scalable technical solutions

Reporting to the Product Portfolio Manager, you will be a part of the Connectivity Team of Solution Engineers and Product Managers responsible for bringing to customers the latest innovative solutions.

WHAT YOULL DO :

• Provides technical qualification and owns the technical aspects of connectivity proposals submitted to customers. This is achieved through a deep knowledge of current, new, or evolving connectivity technologies, specifically within the domains of LAN (switches, routers), WiFi Access Points, Wireless (Mobile data connectivity via eSIM / SIM, Mobile WIFI / Portable Hotspot, LEO Satellites such as Starlink)
• Designs and coordinates the development of standard and complex connectivity solutions. These solutions may involve multiple parties, both internally and externally, including the selection of 3rd party vendors to meet customer requirements for network connectivity, wireless technologies, and security.
• Promotes SITA by providing customers with comprehensive, up-to-date information on current products, product enhancements, and new solutions in the connectivity areas through customer meetings and workshops. Ensures that the designs are efficiently implemented Right the First Time (RFT) and are operationally supportable.
• Collaborates with colleagues to gain and share ideas and opportunities related to connectivity.
• Lead mentor and coach staff and organize technical training and certification on the connectivity products and technologies supporting the ATI.
• Supports account team or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice, specifically in the areas of connectivity
• Participates in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.

ABOUT YOUR SKILLS :

PROFESSION COMPETENCIES :

(ref : hirist.tech)