Specialist, I&A Hub

What this job involves :

CRE Domain Knowledge : Possess strong domain and functional knowledge of the Commercial Real Estate (CRE) industry, including property and industry sectors. Knowledge of capital markets and occupier markets a plus.

Project Management : Oversee the planning and execution of research projects, ensuring that they are completed on time, within scope, and as per stakeholder requirements.

Monitor and ensure adherence to agreed KPIs, service levels and delivery standards.

Ensure team's adherence to turnaround time and accuracy of activities undertaken by IA Hub.

Ensure adherence to workflow processes and refine as needed.

Research Design : Work with the Team Manager to guide the team in developing research methodologies and strategies that address the specific needs of different projects. This includes selecting appropriate data sources, tools, and techniques.

Knowledge Development : Share research industry best practices and knowledge within the team to upskill the team. Focus on building Commercial Real Estate knowledge within the team. Seek feedback from stakeholders on the work completed so that newer learnings could be implemented on future projects.

Quality Assurance : Manage quality control processes along with the Team Manager to ensure the reliability and validity of research findings. Regularly conduct quality checks and validate research outputs.

Operational Excellence : Work with the team to identify avenues for automation and efficiency gains on both research projects and team related operational activities. Implement best practices and innovations to enhance the effectiveness efficiency of the research process. Work with the Team Lead towards achieving tangible FTE / manhours savings.

Stakeholder Management : Act as the point of contact for stakeholders along with the individual team members, understanding their needs and ensuring the research aligns with their expectations and requirements. Ensure all new projects are onboarded and executed effectively, as per expectations and within agreed timelines.

Clear Periodic Communication : Maintain clear and timely communication with all stakeholders. Ensure that team shares periodic project updates and adheres to project timelines.

Strategic Input : Work with Team Manager and contribute to the strategic planning of the research agenda, aligning it with organizational goals and vision of the Research Leadership.

Risk Management : Work with the Team Manager in identifying potential risks in the research process, develop and implement mitigation strategies.

Desired Skills :

• A minimum of 4 years of experience in commercial real estate / property research.
• Experience of analyzing property sector and / or industry sectors and producing quality outputs.
• Digitally literate and innovative, with advanced experience of Microsoft Word, Excel and PowerPoint
• Organized, methodical and proactive, with strong ability to multitask, be resilient and effectively manage time and workload independently.
• Strong analytical skills and ability to comprehend and interpret data.
• Experience in leading a cross functional and / or multi-sector team.
• Strong quantitative skillset, including Excel skills, with ability to identify new insights and trends through data analytics.
• Excellent people management and stakeholder engagement skills, with strong operations skills to assess and solution for multiple and competing demands from different areas of the Research organization.
• Effective written and oral communication skills in English.

Skills Required

Project Management, Operations, Quality Assurance, Risk Management