Sales Operations Lead

We are seeking a skilled and proactive Zoho CRM Administrator who will be responsible for the end-to-end management, implementation, and maintenance of Zoho CRM. This role will act as the go-to person for all Zoho-related requirements, including troubleshooting, report generation, customization, and process optimization, ensuring seamless operations for the sales and management teams.

Key Responsibilities :

• Administer, configure, and maintain Zoho CRM to ensure optimal performance.
• Implement new Zoho modules / features as per business requirements.
• Generate, customize, and share MIS reports (e.g., NowMaker reports) on demand.
• Troubleshoot and resolve Zoho CRM issues promptly, coordinating with Zoho support when necessary.
• Update, modify, and optimize Zoho CRM workflows, automation, and fields based on team needs.
• Support the sales head with accurate and timely reporting for performance tracking and decision-making.
• Maintain data hygiene, accuracy, and compliance within the CRM.
• Train team members on Zoho CRM functionalities and best practices.

Required Skills & Qualifications :

Show more

Show less

Skills Required

zoho crm