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Zonal Collection Manager - MSME

Zonal Collection Manager - MSME

ConfidentialPune, India
5 days ago
Job description

Job Title : Zonal Collection Manager – MSME

Location : Western India

Base location : Pune

Vertical : MSME / Business Loans

Role Summary :

Lead and manage collections for MSME loans across Western India. Focus on recovery of overdue accounts, legal recoveries, restructuring, and field / agency operations.

Key Responsibilities :

  • Devise and execute collections strategy for MSME loans (WC, TL, OD).
  • Manage regional collection teams
  • Handle legal recovery (demand notice, arbitration, suit filing, SARFAESI proceedings).
  • Ensure adherence to regulatory and internal policy norms.
  • Provide insights to credit and product teams on risk trends.

KPIs :

  • Recovery % (bucket / vintage)
  • Reduction in delinquency ratios (30+ / 60+ / 90+)
  • Legal resolution outcomes
  • Cost of collection metrics
  • Agency compliance and productivity
  • Qualifications & Experience :

  • Graduate / MBA with 10–15 years in MSME or business loan collections
  • Experience in handling secured / unsecured SME loan recoveries
  • Legal understanding of business loan recoveries essential
  • Strong MIS, team handling, and stakeholder management skills
  • Skills Required

    Legal Recovery, Stakeholder Management

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    Zonal Manager • Pune, India

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