Job descriptionIdeally, 10+ years of experience in an IT lead role driving Change and managing complex Programs for a portfolio, business line, or domain from initiation to full execution. Legal, Compliance or similar furcation is desirable but not requiredStrong knowledge and understanding of Incident and Problem Management practicesIT Software management (SDLC) and hands-on on experience on with any of the following; ServiceNow, JIRAExperience in operating under a Global team environmentEvidence of being able to work in a dynamic and challenging environment using Agile & Waterfall methodologyPrior experience with Cloud Security, Entitlement, Authentication, UI design & Cloud is a big plusIn-depth knowledge of interfaces REST, File-Based, Message Queue) is requiredPrior experience in managing SaaS solution is preferredExperience of managing a relationship with vendors and other stakeholders