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Digital & Technology Communications lead

Digital & Technology Communications lead

Diageobangalore, India
1 day ago
Job description

Description

Job Title : Digital & Technology Communications lead

About the Function :

Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

Context / Scope

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, Baileys® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community.

The Digital & Technology function is responsible for transforming Diageo through the use of technology and for ensuring that all technology which underpins the Company continues to run in a stable, secure and cost effective manner.

Dimensions

Financial - no direct budget ownership; indirect influence on value realization by improving adoption and capability usage across markets and brands.

Market Complexity - Global remit

Leadership Responsibilities & Capabilities - works in close collaboration with all D&T teams, as well as Communication leads in other functions / geographies. Engages with external agencies, where appropriate, as well as internal teams in the production of communications content.

Purpose of Role

The D&T communications manager is responsible for setting and driving the communications agenda for the function, including internal communications to keep the D&T organization updated and engaged, as well as communications external to the function to help promote the role and achievements of D&T, and to assist with communication of D&T driven changes.

Key Responsibilities

Communications Planning

  • Develop and own the communications plan for the D&T function, with clear and aligned communications goals / themes across the D&T senior leadership team
  • Collaborate with other communications leads, to ensure a joined-up approach for cross-functional communications
  • Coordinate with HR to create a holistic view of all employee engagement and development activities.

Communications & Engagement

  • Design and deliver engaging and inspiring internal communications campaigns to build awareness and advocacy for D&T
  • Create regular content including newsletters, leadership talking points, Engage posts, and event materials.
  • Manage the D&T communications calendar and ensure timely updates through regular forums, townhalls, and posts.
  • Establish and monitor feedback loops, leveraging representatives from across D&T, and adjust plans to maximise employee and stakeholder engagement.
  • Support broader D&T communications through quality assurance and approval of content generated by other D&T teams.
  • Recognition and celebration

  • Facilitate employee recognition by being an advocate and owner for functional activities such as CIO awards, end of year town halls etc
  • Experience / skills required :

  • 10 to 14 years of experience in change management or internal communications within global organizations
  • Strong writing, storytelling, and stakeholder engagement skills.
  • Familiarity with enterprise change frameworks (e.g., PROSCI, ADKAR) and communications tools
  • Experience partnering across other geographies and functions
  • Success in Role

    Success is seen as :

  • Clear, consistent communications that build understanding and excitement about D&T
  • Maintaining and growing employee engagement and NPS measures
  • Availability of high-quality content for events and posts
  • Flexible Working Statement : Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

    Rewards & Benefits Statement : (TE)

    Diversity statement : Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

    We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

    Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

    Feel inspired? Then this may be the opportunity for you.

    If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

    Worker Type : Regular

    Primary Location :

    Bangalore Karle Town SEZ

    Additional Locations :

    Budapest

    Job Posting Start Date :

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    Technology Lead • bangalore, India

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