Quality Manager- Powder Coating

Role & responsibilities :

• The principal objective to lead improvement initiatives in quality and manufacturing of powder business unit.
• To support plant operations in improving processes such as RFT, New Product Introduction, Value Creation programs, Value Efficiency and Cost Efficiency.
• Will be responsible for ensuring quality of products manufactured at site is benchmarked favorably vis-a-vis competition / peer site by ensuring market trials and trials at customer of all new products & recipes before implementation at site.
• Identifying areas of improvement in key deliverables of site, build capability of team for sustainable continuous improvement.
• Co-ordinate with R&D center in benchmarking, technical evaluations of new products, scale up of new recipes, new product introduction and for any deviation of production parameter.
• Design and deliver on site quality improvement plan with aligning regional, global and commercial quality requirements.
• Review, develop and ensure adherence to incoming, process and finish goods inspection plan.
• Provide necessary support, training and build process capability of team to minimize process deviations.
• Drive customer satisfaction through quick resolution of complaints.
• Strengthen quality management system by complying to ISO and internal requirement.

Customer Complaints Handling :

Preferred candidate profile :

Skills Required

Rca, Quality Improvement, Process Optimization, Manufacturing Operations