Presales Manager

Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client / prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and / or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization, Cloud, Unified Communications, managed services and mobility solutions.

RESPONSIBILITIES :

• Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio
• Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
• Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.
• Develop solutions / strategies using technology to resolve customer issues and achieve business goals / objectives
• Serve as a deal architect for multi-faceted, multi-technology solutions
• Partner with other company Enterprise Solutions subject matter experts to build the customer solution
• Develop and deliver technical presentations with customers and tailor content to audience as appropriate
• Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
• Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.
• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface / visits, engagement / solution development and implementation support / follow-up.

DESIRED SKILLS AND EXPERIENCE

o Unified Communications

o Network Architecture

o Managed Services

Certifications

Current and valid industry certifications in one or more of the following preferred

KEY TECHNOLOGIES

Key Manufactures

Additional Desired Technology Experience :

o Cisco Unified Contact Center Express

o Cisco Unified Contact Center Enterprise

o Genesys

o Cisco (Tandberg)

o Polycom

o SIP, H.320 and H.323

o Cisco

o Juniper

o Cisco UCS (B / C Series)

o HP (Rack-Mount / BladeSystem)

o VMware

o Hyper-V