ServiceNow Architect

Position Summary

We are seeking a highly skilled and experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across the enterprise. The ideal candidate will have deep expertise in ServiceNow architecture, modules, and best practices, and will play a critical role in driving digital transformation initiatives.

Key Responsibilities

• Run the sprint cycle, managing allocation of dev stories to developers, helping with any queries / unblocking etc… Includes full management of the agile process.
• Work with T&L platform owner to agree and manage backlog
• Capture dev stories and work with team to plan the right way to deliver
• Hands on technical knowledge of best practice for ITSM module is a MUST. GRC is nice to have.
• They MUST be an experienced scrum master / agile delivery professional within depth ServiceNow experience.
• Lead the architectural design and implementation of ServiceNow solutions.
• Define and maintain ServiceNow platform standards, architecture, and governance.
• Collaborate with stakeholders to understand business requirements and translate them into scalable ServiceNow solutions.
• Provide technical leadership and mentorship to development teams.
• Ensure platform performance, scalability, and security.
• Oversee integrations between ServiceNow and other enterprise systems.
• Conduct code reviews and ensure adherence to best practices.
• Stay current with ServiceNow releases and new features, recommending adoption where appropriate.
• Support incident, problem, and change management processes within ServiceNow.

Required Qualifications

Preferred Qualifications

Location-Hyderabad

Experience Range-10 to 15 years