Global HR Service Delivery Specialist

The role

• The role-holder will require understanding of the strategic direction set by senior management and its impact on the team goals.
• Establishing and managing the process design for HR processes for end to end employee cycle (hire to retire) in a global set up
• Design develop and support the implementation of HR operating model across the employee lifecycle
• Create new solutions and wherever needed adapt to existing processes and procedures.
• Focusing on delivering HR customer and transactional support our expectations include : evaluating and analyzing complex employee HR and system questions requests or concerns; quickly interpreting the situation resolving appropriate resolution or blocking issues and communicating the resolution to the customer in accordance with established standard operating procedures and approved guidelines.
• Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments.
• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs.
• Demonstrate Knowledge in HR Shared Services space and integration of its processes with HR technologies across countries.
• Demonstrate high proficiency in driving process standardization and streamlining.
• Demonstrate flexibility to learn new tools such as Objective Manager Enboarder etc. and new processes that are being defined under the ambit of HR Transformation programme.

Qualifications : Your experience

Additional Information :

Equal opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture  here.

#LI-Hybrid

Remote Work : No

Employment Type : Full-time

Key Skills

Employee Relations,Typing,Succession Planning,Human Resources Management,Military Experience,Case Management,Benefits Administration,HRIS,Payroll,ADP,Human Resources,Leadership Experience

Experience : years

Vacancy : 1