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Head of HR Service Delivery

Head of HR Service Delivery

CoforgeNoida, Republic Of India, IN
5 days ago
Job description

Job Title : Director- HR Shared Services

Skills : Onboarding, HR Shared Services, HR Operations, Global Mobility

Experience : 15+ Yrs

Location : Greater Noida

We at Coforge Hiring for Director- Human Resource with the following skillset

Key Responsibilities

HR Service Delivery

  • Lead and manage all HR Shared Services functions including Onboarding, Global Mobility, employee data management, HRIS and employee Helpdesk
  • Ensure consistent and efficient delivery of HR services across all business units and geographies
  • Develop and maintain service level agreements (SLAs) and key performance indicators (KPIs).

Process Optimization & Continuous Improvement

  • Streamline HR processes and drive standardization across the organization
  • Implement best practices to enhance service delivery and operational excellence
  • Identify opportunities for automation and efficiency gains
  • Leadership & Stakeholder Management

  • Lead and mentor a team of HR Shared Services professionals
  • Act as a key liaison between HR, business units, and external service providers
  • Build strong stakeholder relationships and ensure alignment with organizational goal.
  • Experience :

  • 15+ years of HR experience, including 5+ years in HR Shared Services leadership
  • Proven track record in building and scaling shared services organizations
  • Strong expertise in HR operations, Onboarding ,HR compliance, and HRIS
  • Exceptional leadership, process improvement, and change management skills
  • Required Qualifications : Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred)

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    Head Hr • Noida, Republic Of India, IN

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