Role : Salesforce Expert / Salesforce Architect
Key Responsibilities :
- Salesforce Administration : Manage user roles, profiles, permissions, and security settings.
- Customization & Configuration : Develop custom objects, workflows, process automation, validation rules, and reports.
- Development & Integration : Implement Apex classes, triggers, Visualforce pages, and Lightning components as needed.
- Data Management : Ensure data integrity, deduplication, and optimization within Salesforce.
- Business Process Optimization : Work with stakeholders to understand requirements and optimize Salesforce to improve efficiency.
- Third-Party Integrations : Connect Salesforce with external applications using APIs and middleware.
- Troubleshooting & Support : Provide ongoing system maintenance, issue resolution, and user training. Upgrades & Enhancements : Stay updated with new Salesforce features and implement relevant improvements.
Required Qualifications & Skills :
Technical Skills :
Proficiency in Salesforce Administration and Development (Apex, Visualforce, Lightning Web Components).Strong understanding of Salesforce architecture, security model, and best practices.Experience with Salesforce integrations using REST / SOAP APIs.Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Knowledge of SOQL, SOSL, and database management within Salesforce.Familiarity with MuleSoft, ETL tools, or other integration platforms is a plus.Soft Skills :
Strong problem-solving and analytical abilities.Effective communication and collaboration with cross-functional teams.Ability to work independently and drive continuous improvements.Attention to detail and a proactive approach to system enhancements.Education & Experience :
Bachelor’s / Master’s degree in Computer Science, IT, or a related field.10+ years of hands-on Salesforce experience in administration, development, and integration.Salesforce certifications (Administrator, Developer, or Architect) are preferred.