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Executive ( Admission and Examination Reservations)

Executive ( Admission and Examination Reservations)

ConfidentialMumbai
1 day ago
Job description

We are looking for a confident, energetic, and result-oriented individual to join our team as an Admissions and Student Support Executive. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for engaging with students and professionals.

Key Skills and Attributes :

  • Excellent written and oral communication skills.
  • Ability to handle queries from students and working professionals.
  • Confident, energetic, and passionate about meeting targets and driving conversions.
  • Positive attitude with problem-solving abilities and strong listening skills.
  • Soft-spoken with a pleasing personality.

Essential Duties and Responsibilities :

Counseling and Engagement :

  • Handle inbound and outbound inquiries efficiently.
  • Counsel students and professionals about IRM examinations and enterprise risk management.
  • Provide accurate and passionate information about the Institute to inspire confidence in the program.
  • Interact with clients through workshops and group sessions.

    • Admissions Support :

  • Manage admission inquiries and ensure the admission process is seamless, including explaining procedures, curriculum, and fee structures.
  • Guide students through the fees structure and admission procedures, ensuring all documentation is completed.
  • Follow up with students to meet enrollment deadlines.

    • Communication and Coordination :

  • Handle general inquiries and provide detailed information about the IRM curriculum.
  • Effectively communicate over emails and phone calls.
  • Strategize and analyze market trends to support business development initiatives.
  • Collaborate with the marketing department to promote programs effectively.

    • Administrative and CRM Management :

  • Maintain and update the CRM software, ensuring all inquiries and follow-ups are logged accurately.
  • Prepare MIS reports related to inquiries and provide regular feedback to the department head.
  • Learn to multitask, prioritize tasks, and meet targets set by the Head of Department.

    • Qualifications and Experience :

  • Prior experience in admissions, counseling, or student support is preferred.
  • Proficiency in CRM software and Microsoft Office tools.
  • Strong organizational and time-management skills.
  • Ability to ideate and execute new sales and business development strategies.

    • This role requires an individual with a dynamic personality and a passion for student engagement. If you are confident, motivated, and ready to make an impact, we'd love to hear from you!

    Skills Required

    admission

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