Information Technology Engineer

Job Location - Hoskote, Bangalore

Position Summary :

We are looking for a proactive and skilled IT Engineer to support our Processing Center

(PC) operations. The role focuses on IT infrastructure setup and support, asset

management, basic networking, and specialized systems like PLU machines. The ideal

candidate will thrive in a fast-paced, multi-location retail / warehouse environment and

deliver reliable IT support across various hubs and stores.

Key Responsibilities :

IT Infrastructure Management

Configure and deploy laptops / desktops with necessary OS and software

(Windows / macOS).

Install and troubleshoot printers, scanners, and related peripherals (remote / on-site).

• Maintain computing devices with periodic upgrades, patches, and fixes.
• Deliver on-site and remote IT support with quick turnaround time.

IT Asset Management

Maintain updated inventory of all IT hardware (laptops, desktops, printers, network

devices).

PLU Machine Support (Added Advantage)

Basic Networking

Troubleshoot network issues – IP conflicts, DHCP, DNS, connectivity problems.

team.

Hub & Store IT Setup & Support

Cross-Team Collaboration

resolve issues and ensure service continuity.

Service Delivery & Documentation

Manage incident resolution and escalate critical issues.

Required Qualifications & Skills :

Experience :

1–3 years of experience in an IT support or field service role.

Technical Skills :

Proficient in Windows / macOS setup, troubleshooting.

PLU machine configuration knowledge is a strong plus.

Soft Skills :

Strong analytical and problem-solving abilities.

Education & Certifications :

Bachelor’s degree in Computer Science, IT, or equivalent field.

Why Join Us?

Be part of a growing tech-driven retail operation.