Hiring : Phone Banking Officer – Mumbai (Top Banking Brand)
Experience : Freshers & Experienced
Location : Mumbai / Thane / Navi Mumbai
Education :
- Undergraduates : ₹1.80 – 3.00 LPA
- Graduates : ₹1.80 – 4.50 LPA
Job Role : Phone Banking Officer
You will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy.
✨ Key Responsibilities
Handle inbound / outbound customer calls with a positive attitudeProvide accurate information regarding banking products & servicesResolve queries, raise service requests, and ensure customer satisfactionMaintain call quality, compliance, and process adherenceUpdate customer interactions in the system accuratelyRequirements
Excellent spoken communication skills (English + Hindi preferred)Good listening & problem-solving skillsAbility to handle customer queries with patience and confidenceBasic computer proficiencyImmediate joiners preferredPerks
Attractive incentivesOn Bank Payroll JobDay Job with 5 days workingInterested candidates can share their CV on
HR Namrata Kamble