Customer Engagement Representative

we provide you with thetraining and the opportunity to achieve world-class success.

Roles & Responsibility

KRA :

• Nurture and engage leads through various inbound marketing channels.
• Identify and qualify leads to create SQLs for the sales team consistently
• Be creative and find new ways to improve conversion rates from Lead to Opportunities
• Contribute innovative ideas to improve customer engagement and lead generation efforts.
• Stay updated on industry trends and best practices in inbound marketing and customer support.

KPI :

• Lead Qualification : Achieve a monthly target of qualified SQLs delivered to the Inbound Team.
• First Reach out TAT : Ensure a quick response to leads to ensure best experience
• Proactiveness in Initiatives : Innovate to make the process and team much better than

the current process and find ways to do better

Any Specific skill requirement : (If Any)

• Courses would be helpful
• Inbound Growth and Inbound sales (Hubspot)
• Email Marketing
• Cold Calling

Benefits :

• Collaborative and innovative work environment.
• Dynamic & high-performing team that thrives in a fast-paced environment.
• Opportunities for professional growth and development.
• Cutting-edge technology stack and tools.
• Make a significant impact on our products and the user experience.
• Join a team of passionate, creative, and driven individuals.
• 5 Days working.
• Flexible Working Hours.
• Experience good work culture with regular fun activities.
• Health medical insurance