Education : Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience : 3 to 5 years of experience in .NET application support or development, with hands-on troubleshooting experience.
Technical Skills :
Strong proficiency in .NET Framework / Core and C#.
Hands-on expertise in Angular (TypeScript, HTML, CSS).
Strong knowledge of SQL Server—query tuning, debugging, and data analysis.
Experience with Web API analysis and integration troubleshooting.
Familiarity with Azure and / or AWS environments.
Understanding of CI / CD pipelines (preferably Azure DevOps).
Working knowledge of IIS configuration and performance tuning.
Basic scripting experience in PowerShell (preferred).
Soft Skills :
Excellent problem-solving and analytical thinking for root cause identification.
Strong communication and documentation skills.
Ability to coordinate with cross-functional teams and manage priorities under pressure.
Familiarity with ITIL processes and enterprise support methodologies.
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Technical Support Analyst • Chennai, Republic Of India, IN
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