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Technical Analyst

Technical Analyst

SGX FXPune, Republic Of India, IN
12 days ago
Job description

Key Responsibilities :

  • Lead the end-to-end technical onboarding process for new clients, ensuring smooth product setup and integration.
  • Collaborate with clients to understand their business and technical requirements and design customized implementation solutions.
  • Deploy, configure, and test software components across client environments.
  • Provide ongoing technical support and troubleshooting during and after onboarding.
  • Build scripts and automation tools to simplify deployment and monitoring processes.
  • Manage client accounts from a technical standpoint, ensuring stability and performance of integrated systems.
  • Liaise with internal teams (Development, QA, IT, Product) to ensure client feedback and implementation insights are incorporated into product improvements.
  • Proactively identify opportunities for process enhancements or product innovations.

Required Skills and Qualifications :

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 3–6 years of experience in software implementation, onboarding, or technical client support.
  • Strong knowledge of Unix / Linux , Shell / Perl / Python scripting
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical stakeholders.
  • Highly organized with attention to detail and the ability to manage multiple client implementations simultaneously.
  • Self-driven, collaborative, and eager to learn new technologies.
  • Preferred : Experience in the banking, financial services, or capital markets domain and familiarity with FIX protocol .

    • About the Team :

    The Client Services Team partners with global financial clients — including banks, asset managers, and hedge funds — to deliver seamless onboarding and ongoing technical support. We work closely with internal teams across Development, QA, IT, and Sales , providing deep technical insights and contributing to product evolution.

    This role offers a unique opportunity to build domain expertise in foreign exchange (FX) markets and gain end-to-end exposure to financial systems used across front, middle, and back-office operations.

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    Technical Analyst • Pune, Republic Of India, IN