We are seeking an Assistant Manager - Building to oversee all property management services at the site. This role is responsible for ensuring smooth and efficient facility operations by leveraging innovation and technology. You will be a key point of contact for clients, vendors, and teams, managing everything from team development and financial controls to daily site maintenance and emergency response.
Roles and Responsibilities
- Team & Manpower Management :
- Guide, groom, develop, and support on-site manpower to ensure they are equipped to face challenges.
- Play a major role in manpower planning and the hiring process for the site.
- Ensure proper teamwork for all facilities.
- Facilitate the slogan, 'No Safety No Work.'
- Financial & Vendor Oversight :
- Formulate suitable budgeting controls and monitor SLAs & KPIs for effective service delivery.
- Oversee all vendor quotations and invoices.
- Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
- Ensure proper sign-offs for attendance and all required details for cost sheet submission.
- Ensure timely submission of client-approved cost sheets and follow up on invoices.
- Assist the client's SPOC in creating the annual budget for site operations and formulating effective management strategies.
- Operations & Maintenance :
- Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services.
- Ensure a robust complaint management process is in place and meticulously followed.
- Resolve emergency maintenance matters with urgency.
- Ensure health and life safety regulations and manuals are adhered to on site.
- All risk assessment recommendations are implemented and enforced for compliance.
- Create business continuity plans.
- Reporting & Documentation :
- Ensure data (hard and soft copy), emails, and client files are reviewed and updated.
- Create and submit the daily management report (DMR) and the monthly management report (MMR).
- Coordinate and maintain the as-built drawing and transition document library.
- Work closely with regional, head office, and subject matter expert teams to ensure the closure of all required reports.
- Communication & Relationship Management :
- Deal with occupant queries in verbal or written form.
- Communicate and circulate information to occupants and authorities on operational complications.
- Maintain an exemplary relationship with projects, consultants, contractors, government authorities, and statutory agencies for smooth operations.
Skills
Strong knowledge of property management services and facility operations.Excellent organizational skills and attention to detail.Proven ability to manage teams and foster a collaborative environment.Strong financial acumen for budgeting and invoice management.Exceptional communication and relationship management skills.Ability to handle emergencies and implement business continuity plans.Knowledge of health and life safety regulations.Qualifications
A Degree or Diploma in Electrical, Mechanical, Civil, or an equivalent field.A minimum of 7 to 8 years of work experience in the Facility Industry, Real Estate, Hotel, or Construction Industry.Experience in commercial sites is preferred.Skills Required
Property Management, Manpower Management, Vendor Inspection, Operations Maintenance, Documentation, Relationship Management