Manager of Product and Client Analytics

Your Role and Impact

Skills

• Advanced analysis in Excel and Google Sheets.
• Strong knowledge of SaaS business models and metrics.
• 7+ years in analytics; 5+ years in customer success or operations (preferred).
• Proven track record of data-driven projects with measurable business impact.
• Excellent presentation, communication, and active listening skills.
• Strong interpersonal and influencing abilities; able to build trust and foster collaboration.
• Empathetic and adaptable, with the ability to prioritize and manage multiple projects.

Industry Knowledge

Professional Experience

Your Contribution

Role Overview

The Manager of Product and Client Analytics will lead the development of a robust reporting framework, working closely with Product, Engineering, Client Success, and Sales teams to deliver actionable insights that drive business goals and client outcomes. This role will oversee the integration of product performance with client utilization and engagement, build standardized dashboards, ensure high-quality reporting databases, and provide strategic insights into user behaviors and feedback.

Responsibilities

Skills Required

Analytical Skills, google sheets