Manage and follow up on overdue accounts to ensure timely recovery of outstanding paymentsContact clients through phone calls, emails, and in-person visits to discuss and resolve payment issuesNegotiate payment terms and settlement plans in accordance with company policiesMaintain accurate and up-to-date records of all communication and collection activitiesCollaborate with the finance team to reconcile account discrepancies and ensure data accuracyPrepare and present regular reports on collection performance and outstanding accountsStay updated on industry practices, debt collection regulations, and customer interaction protocolsEnsure full compliance with internal collection procedures and external regulatory requirementsSkills Required
Accounts Receivable, Communication Skills, Collections