Description
We are seeking a motivated and experienced Collection Executive to join our team, focusing on the recovery of Non-Performing Assets (NPA). The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to negotiate payment plans effectively.
Responsibilities
- Manage and recover Non-Performing Assets (NPA) through effective collection strategies.
- Engage with customers to negotiate payment plans and resolve outstanding debts.
- Maintain accurate records of collection activities and customer interactions.
- Prepare and submit reports on collection performance and progress to management.
- Collaborate with legal teams for further action on severely delinquent accounts.
Skills and Qualifications
3-5 years of experience in collections or debt recovery, preferably in the banking or financial services sector.Strong communication and negotiation skills.Proficiency in using collection software and CRM systems.Good analytical skills to assess customer financial situations and devise effective recovery plans.Understanding of relevant laws and regulations related to debt collection in India.Skills Required
Problem Solving, Risk Assessment, Negotiation Skills, Customer Relations, crm software, Data Analysis, Financial Acumen, Regulatory Compliance, Debt Recovery